Patient Resources

Preparing For Your Appointment

Please bring a photo ID and insurance card to every appointment.

Patient Portal

Medical Information At Your Fingertips

Our Patient Portal allows you to:

  • View and update your medical information
  • View lab results
  • See upcoming appointments
  • Review and pay your bill
  • Securely message our nursing staff 
  • Request prescription refills
  • Download visit notes

New Patients

We are currently accepting new patients at all of our locations.

If you are a new patient you have multiple options for completing the new patient paperwork:

  • In office completion: Please arrive 15 minutes prior to your scheduled appointment time.
  • Patient Portal: Complete and update your information through Patient Portal
  • Home print: Download and complete documents to bring with you to your appointment.

Payment Policy

Co-pays and co-insurance rates are determined by your individual insurance plan and we are contractually obligated to collect these from you.  It is our policy to collect co-pays and any outstanding account balances at the time of service.

Self-Pay Patients

We charge $150 plus tax for new patients and for patients with new conditions, and $90 plus tax for follow-up appointments. This fee includes the office visit and minor treatments and procedures performed during the visit. Payment is due at the time of service. 

Cosmetic procedures are not covered by health insurance. Our staff will go over the charges with you prior to performing any services. Payment is due at the time of service.

Online Payment

Looking for a quick and easy way to pay your bill?

Quick Pay allows you to pay your bill online with a credit card or e-check without having to login.

Telehealth

Telehealth allows you to have a real-time audio-visual appointment with your provider from the safety of your home. Most insurance plans now cover tele-health appointments and we offer these to both new and existing patients for select visit types.

No Show Policy

Please provide us with a 24-hour advance notice for any cancellation. No-shows may be charged a $25 cancellation fee. We understand that sometimes you may be delayed; however, please note that late arrivals may require rescheduling.

Insurance Plans

We accept most insurance plans. If you don’t see your insurance listed, please give us a call prior to scheduling.

No Referral Needed

AARP
Aetna
Blue Cross Blue Shield
Cigna
Deseret Mutual
HMA
HMAA
HMSA Akamai Advantage
HMSA-PPO 
Humana
Medicare Part B
PSWA
Tricare Select
United Healthcare

Referrals Required

Alohacare
HMSA HMO
HMSA Quest 
Humana MDX HMO
Kaiser
Quest
Tricare Prime
United Healthcare Quest
VA

No Referral Needed

AARP
Aetna
Blue Cross Blue Shield
Cigna
Deseret Mutual
HMA
HMAA
HMSA Akamai Advantage
HMSA-PPO 
Humana
Medicare Part B
PSWA
Tricare Select
United Healthcare

Referrals Required

Alohacare
HMSA HMO
HMSA Quest 
Humana MDX HMO
Kaiser
Quest
Tricare Prime
United Healthcare Quest
VA
Many insurance plans require you to obtain a referral from your primary care provider prior to making an appointment with us. Once we have received and reviewed the referral, our staff will contact you to schedule an appointment.

It is important to ask your insurance carrier if any referral, pre-authorization, or pre-certification is necessary before you schedule your appointment with us.

Patient Portal

View lab results, request a prescription refill, view and pay bill, send secure messages to staff and more!

Payments

Make a payment towards any treatment, anytime. If you have any questions regarding your bill, please call us.

Email

Our email is for general inquiries only, not for appointment requests or to send HIPAA protected information.

Your safety and the safety of our staff is a top priority. Patients will be asked to complete a COVID screening questionnaire and have their temperature taken before being seen. Patients are required to wear a mask during their appointment. We also ask that you come to your appointment alone unless you require assistance from another adult, or are accompanying a child.

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